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Customer Reviews.

sales

5

Incredible from start to finish!

06 December 2018

service

4

All good thanks

05 December 2018

sales

5

Helpful service sorting insurance.

04 December 2018

service

5

Great service Professional friendly team who know their stuff !!!

03 December 2018

service

5

you did what you said you would in the time you said you would.

03 December 2018

sales

5

Excellent from start to finish

03 December 2018

sales

5

The customer is definitely put first and the entire experience makes you feel incredibly special! You're not just buying a Mini, it's definitely a journey!

02 December 2018

service

5

Very easy and positive service

30 November 2018

service

5

Very helpful and friendly

30 November 2018

service

5

Friendly staff upfront on what needs doing and they walk you to your car once your done tip top

29 November 2018

service

5

caring and well informed

27 November 2018

service

5

Service was carried out quickly while I waited

27 November 2018

service

5

the staff are very customer focussed

26 November 2018

service

5

Excellent service

26 November 2018

sales

5

We were welcomed and our needs dealt with very well

23 November 2018

service

5

I thought the problem might be considered minor but I was reassured that Mini took all issues seriously and would sorti it out.

23 November 2018

service

4

As above

22 November 2018

service

5

As mentioned above, booking in was simple and straight forward. After learning from last year, I waited until the car told me it needed a service. I was offered a while I wait service which was perfect. Washed and hoovered too.

21 November 2018

service

5

There were no difficulties or problems and all the staff were very helpful.

20 November 2018

sales

5

Haidee Cooper did everything she said she would ,and thoroughly involved herself with myself and importantly my 17 year old daughter who had the car as her birthday present

20 November 2018

service

4

Looked after very well

20 November 2018

service

5

I always sit x wait when there, staff are attentive x keep me informed of progress x the coffee flowing

17 November 2018

service

5

Very helpful and kept me informed

16 November 2018

service

5

yes liked the video and car came out fine

16 November 2018

service

5

The service was offered on the day and a courtesy lift provided

15 November 2018

service

5

It was easy to deal with them and they kept me fully informed of progress

15 November 2018

service

5

Confidence in their systems, efficient and pleasant to deal with.

15 November 2018

service

5

The service was done in exceptional time and a high level of professionalism

13 November 2018

sales

5

The service and experience provided was excellent. Haidee made sure that I was kept in the loop throughout the from order to collection and I never had to chase her. Her emails to me were friendly and informative. Haidee is an asset to your team!

12 November 2018

sales

5

Couldn't fault it. Staff were friendly, polite and informative at all times.

09 November 2018

sales

3.5

It was good, but took a long time due to issues agreeing the payments

08 November 2018

service

5

Polite, friendly and helpful staff

07 November 2018

service

5

everything was done on time and they kept me updated

07 November 2018

service

5

Helpful and knowledgeable

06 November 2018

sales

5

Very good staff, good level of car and customer requirements/needs.

06 November 2018

service

5

Service done promptly on time. No ridiculous aggressive selling on of unnecessary work this time so thank you

06 November 2018

service

5

The person in charge of over seeing the booking was very helpful

03 November 2018

sales

5

I totally satisfied; reason why it wasn’t difficult to make a decision on what make to go for from the first visit to MINI.

01 November 2018

service

5

Very efficient from start to finish

01 November 2018

service

5

Very efficient service staff always helpful offering coffee and lifts to shopping centre whilst mini Being serviced

29 October 2018

service

4

Easy to book, polite knowledgeable staff

27 October 2018

service

4

Work completed as requested

27 October 2018

service

4

I do not know why mini owners are asked to wait at the substandard mini reception when the main reception over the road where BMW owners wait is more comfortable and provides more in the way of refreshments etc.

27 October 2018

sales

4

Possibly communication lacking between the office and Mobility, as Insurance wasn't sorted out correctly for my husband.Did not get up date of order initially and had to chase several times before I got delivery dates.

26 October 2018

service

5

The staff’s care of their customers are paramount and their service is excellent.

25 October 2018

service

5

Very efficient and accurate with information and ready on time

25 October 2018

sales

5

Every aspect was clearly explained and we never felt pressured, throughout the process we were kept well informed

23 October 2018

service

5

They worked quickly and efficiently and kept me updated. The centre is comfortable and I was able to wait for the service to be completed.

23 October 2018

service

5

Everyone I needed to speak with about my car's MOT were extremely helpful. The shuttle service to and from Leicester was excellent. Everything first class.

23 October 2018

service

5

Everything was explained to me regarding the service on my mini