SERVICE

5.0

NEW CAR SALES

5.0

195 ratings and 145 comments received in the last 90 days.

18 January 2024

Great service and communication

17 January 2024

The transaction was seamless & Emerald was very efficient

17 January 2024

Couldn't have asked for a better team member than Grace Box. Buying this car has been a joy. We are so happy with our latest (11th, 12th ?) MINI. We haven't stopped grinning from the second we left the showroom.

14 January 2024

The whole experience was great! I find buying a new car really exciting and the Ladies at Sytner Leicester helped make it just that! The communication throughout was first class and nothing was too much trouble.

11 January 2024

We were informed at every stage of the purchase.

11 January 2024

Couldn't have asked for better service from the sales team

09 January 2024

I was happy with MINI. We had a difficult experience personally with the re-sale value of our car dropping by £7000 since we first spoke. Staff did their best and were very understanding.

07 January 2024

It was very speedy process and we were kept up to date at every stage

06 January 2024

Grace Box & Chelsea Hill at 'Sytner Leicester BMW' couldn't have been more helpful in the process of us acquiring the MINI, keeping us totally informed along the way, including follow up phone calls after the hand over to check we were happy.

30 December 2023

No one was ever available to take a telephone call and no one ever returned my calls. people were either on holiday, out delivering a car or in a meeting. When the rep who dealt with us was on holiday one one else in the team took responsibility.

18 January 2024

Again, great customer service, impressive facility and good level of communication throughout the day. Our customer advisor was super helpful and very professional.

18 January 2024

Flexible approach to meet my requirements. Very pleasant waiting area.

18 January 2024

The service was delivered flawlessly and my needs were met

18 January 2024

My recent visit to sytner Leicester was a nice experience. The service advisor Rob was great in explaining the work. I received my car back lovely and clean, it was ready to collect before expected. A great service provided by Rob and the team.

17 January 2024

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17 January 2024

Very good service and very speedy and attentive.

17 January 2024

Excellent service

17 January 2024

Everything done on time & very good service

17 January 2024

You feel very valued as a customer.

17 January 2024

See above.

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