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Customer Reviews.

service

5

Service was carried out on time and a fix to the issue l was having with the horn, which was done under goodwill.

15 August 2019

service

5

It was very efficient

15 August 2019

service

4

Service feedback

13 August 2019

sales

5

Everything we asked for was achieved

13 August 2019

service

5

MOT and service completed in a tamely manor.

11 August 2019

service

5

Very professional with great customer service, unlike my previous experience at Sycormore Peterborough

11 August 2019

service

5

The car booked in and sorted within the time specified and valetted , very happy Thanks

11 August 2019

service

4.5

Ease of booking, drop off and collection. Excellent communication and reminders of appointment, and polite staff.

07 August 2019

service

5

Nice to sit and wait for the car, lovely friendly staff and service completed well with a good, clear video sent across from mechanic.

06 August 2019

service

5

Car fixed under warranty no fuss

06 August 2019

service

1

Staff did not keep me up to date and I was shocked by my bill of £1600

06 August 2019

service

3

Around 3pm, I did phone the garage to find out what was happening, as I hadn't had an update. I asked for a callback, and didn't receive one.

05 August 2019

service

5

Brake pads replaced quickly.

05 August 2019

service

4

Once there I was kept informed. Staff I dealt with were helpful and informative. The environment was good. The lady on reception was lovely, helping me with Wifi, getting coffee etc. The missing star is because making the appointment was not great.

05 August 2019

service

3

Very satisfied with the work carried out but took longer than expected. Was waiting around 2hrs 20mins for sit and wait MOT. Other customers also waiting longer than expected.

05 August 2019

sales

5

Customer service from Haidee was excellent

05 August 2019

service

5

Very efficient

04 August 2019

service

1

You lost my owners handbook and have had nothing but Sloth from your team.

04 August 2019

service

5

The atmosphere is friendly and yet extremely professional and efficient.They always explain clearly exactly what has taken place-excellent communication

03 August 2019

service

5

As above and I feel car is always serviced well and comes back clean.

03 August 2019

service

4

Did ask for a lighting query to be looked into but did not receive any feedback as to whether there was in fact a fault. Assumed that it is characteristic of the car as the courtesy car reacted in exactly the same way.

03 August 2019

sales

5

Customer focused and nice environment made you feel like you were their only priority

03 August 2019

service

5

All aspects of my service / MOT exceeded my expectation. Drove our mini home completely satisfied. A good experience.

03 August 2019

service

2

Service was good but I am not booking into a hotel, I am just wanting to service my car. I am always happy with my car when I leave but always feel financially ripped off.

01 August 2019

service

5

Good all round service and communication at all times.

01 August 2019

service

5

The car was serviced and MOTd in the 2 hour window given. Whilst waiting was offered regular hot drinks. Team went through in detail what had been done.

29 July 2019

service

1

Long wait times, lack of communication. 4hrs sat in showroom not knowing what was going on to be over charged.

29 July 2019

sales

5

Great customer attention from Haidee

27 July 2019

service

5

Everything was resolved

22 July 2019

service

5

Fast and courtious service.

22 July 2019

sales

5

Personable, friendly, well presented and staff who were always happy to help and a pleasure to deal with.

22 July 2019

service

5

The whole process was seemless.

21 July 2019

service

5

Junior was very helpful and went the extra mile by organising a lift to Fosse Park for me which was a very pleasant surprise! He also arranged for a lift back - again unexpected. Thank you!

20 July 2019

sales

5

As previously stated the helpful, friendly and professional conduct of all persons involved

20 July 2019

service

4

Sorted the problem under warranty

20 July 2019

service

5

Helpful friendly staff

18 July 2019

sales

5

Sophie & Paige very helpful

18 July 2019

service

5

Good price

18 July 2019

sales

5

Haidee the Sales Executive was really helpful and went through everything thoroughly. She kept me up to date with how things were progressing. On delivery she showed me various things about the car. Great customer service.

18 July 2019

sales

5

Great service and no hassle

18 July 2019

service

5

Brilliant staff, went out their way to help me as I was a bit stressed as I was not from the area, and felt totally reassured that all was going to be resolved ASAP for me so I could get home on the Friday in 'my' car

18 July 2019

sales

5

Negotiations were quick and the team went to extra effort to find a car that could be supplied under the 0% offer.

17 July 2019

sales

5

No problems throughout the whole process, I used Leicester mini for my previous mini about 8 years ago, so would go back again.

16 July 2019

sales

5

Haidee at the Leicester dealership was a pleasure to deal with.

14 July 2019

sales

5

I was on a tight budget so wasn't sure I could afford what I wanted but Paige and Sophie searched hard and found me the perfect car, even collecting it from Scotland! I took delivery within a week of purchase.

13 July 2019

sales

5

Dealt with 2 different sales people and both were so professional and welcoming.

11 July 2019

service

5

Same as before really good Junior is always so helpful ??

11 July 2019

sales

5

All excellent from start to finish. Welcoming staff, easy to get to and made to feel like a valued customer

10 July 2019

sales

4

Really good service

10 July 2019

sales

5

Haidee and Sophie were fantastic at Sytner leicester. the sales, follow-up and after sales was superb, keeping us up to date on the purchase and delivery and the handover was very smooth