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Customer Reviews.

sales

5

The lady we dealt with (Brogan Burley) was great. Really helpful, friendly and professional.

03 October 2019

sales

4.5

As above

02 October 2019

sales

5

Excellent service from Claire Maynard and Joanne Norton

01 October 2019

sales

5

In the words of Tina Turner Harry Swindell was Simply the Best!!!!!

01 October 2019

service

5

The staff are very good shame about the weak product

30 September 2019

service

5

had to bring the car back on two occasions after the initial fitting due to a poor installation fitting problem and then a faulty camera Junior the service advisor offered me a meal out for two as a thank you for my understanding, will use this week

30 September 2019

service

5

Fast and efficient and I was kept informed throughout

30 September 2019

sales

5

The whole experience was enjoyable and straight forward

30 September 2019

service

5

I was kept informed through the process.

30 September 2019

sales

5

Made easy by Chyna the sales girl Leicester

29 September 2019

service

4

If I could mark four and a half I would have do Everything!

29 September 2019

sales

3.5

Only 1/2 full of fuel... no flowers! These touches make a difference

29 September 2019

service

3

I wasn't told to report to the Mini showroom prior to the service. Hence sitting in my car for 10 minutes before given this instruction. A minor point but annoying at the time.

28 September 2019

service

4

When I booked the car in I was informed that adjusting the steering would be done under warranty.

28 September 2019

service

5

Quick, efficient, problem sorted

28 September 2019

sales

5

Paige Lewin was great. Kept in touch and I was always updated. I didn't feel pressured, but was informed. Slick service.

27 September 2019

sales

5

Already described the excellence of the team at Leicester.

27 September 2019

sales

5

Everyone is always helpful and a pleasure to do business with.

27 September 2019

sales

5

Paige Lewin looked after myself and my husband and she was totally, 100% professional and extremely helpful. Nothing was too much trouble.

27 September 2019

sales

5

Having a 3 week deadline to get a car I was completely stressed and overwhelmed. After visiting numerous garages I decided to go back to Mini after getting my first car from there. Haidee was so helpful, so friendly and I felt extremely looked after.

26 September 2019

sales

5

Polite sales person and quite easy handover

24 September 2019

sales

5

Well informed at every stage. All staff very polite. Always happy to answer queries

24 September 2019

service

5

Really great staff, wash and vac included, great courtesy car.

23 September 2019

service

5

They responded and resolved the problem quickly and efficiently

23 September 2019

sales

5

I certainly like to say that I would have not purchased another mini but Harry made us feel so comfortable and he went out 100% as he is so passionate about his job at mini.

23 September 2019

service

5

Friendly staff, carried out during time specified.

23 September 2019

service

5

Fitted me in very quickly, sorted a courtesy car and fixed the problem :) And washed my car!

22 September 2019

service

3

Wondering about oils' Engine is run very quickly and hard to find it in any patrol station Tires as will flat very quickly

22 September 2019

service

4

Prompt service polite staff comfortable surroundings for my wait whilst service completed. P s good coffee as well Only thing I had a grumble about was the cost of wiper blades.

22 September 2019

sales

5

Can't fault it, constant communication and it arrived early, the sales person even sorted out a cool number plate for me.

22 September 2019

service

4

It was easy to book, done in the time they said it would be done in and no unnecessary works found.

20 September 2019

sales

5

My Mini sales executive, Brogan could not have been any more helpful or accommodating.

19 September 2019

service

4

As before very good

18 September 2019

service

5

They dealt with the problem I had under my warranty with no problem.

16 September 2019

service

5

Local, good service (sometimes a little slow) and always good cleaning of the car

16 September 2019

service

5

Because they treated me as an individual and addressed my needs

16 September 2019

service

5

Easy booking and convenient service . Service video helpful

16 September 2019

service

5

great experience from start to finish,efficient,freindly and good value

16 September 2019

service

5

Service great

16 September 2019

sales

5

I cannot fault the service I received. My purchase as mentioned went through smoothly and on the day I received my new car I and my wife were made to feel special as though the centre really appreciated my business.

16 September 2019

sales

5

Top notch service

16 September 2019

service

2

Very slow service. Still haven't received the video they said they were going to send me. Would not have got my car back the same day if I hadn't gone back at 16:30 and waited even though the MOT was booked for 09:30.

14 September 2019

service

1

Wrong confirmation date. No call back after query. Mini went in the warning light on for tyre pressure's to be checked. Still on when collected car, after paying over £300 . I had to do myself that evening. Very disappointed

14 September 2019

service

5

Work was completed in time

13 September 2019

service

5

Informative and quick service

12 September 2019

sales

5

smooth hand over

12 September 2019

sales

5

Professional staff, hospitable and helpful Haidee was a great sales consultant and was really personable. Sophie and Jade were also very helpful and efficient

11 September 2019

sales

5

Easy to deal with, did what they said they would do

11 September 2019

service

4

Still got I knocking noise. Need to come back

10 September 2019

service

5

a perfect seamless service