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Customer Reviews.

service

5

I felt every aspect was covered and dealt with accordingly.

13 September 2020

service

4

Completed satisfactory

10 September 2020

sales

5

Everyone who dealt with me getting my car especially Haidee Cooper, she was absolutely brilliant and gave me amazing service and treatment!!

02 September 2020

service

5

No comments other than I'm completely satisfied, I dont have anything else that I need to add!

02 September 2020

service

4

Lovely staff

02 September 2020

sales

5

Great service and communication from Paige, Sophie & Myles

02 September 2020

service

5

Excellent communication and pleasant people.

30 August 2020

service

5

New systems put in place we're very reassuring. Everything worked well and it was very slick.

29 August 2020

sales

5

Efficiency and knowledge of staff was very good

28 August 2020

service

5

Curtesy car delivered without any hassle. Very little inconvenience to me.

28 August 2020

service

5

Easy booking, loan car availability

28 August 2020

sales

5

Well looked after.

28 August 2020

service

5

Great service

28 August 2020

service

5

All the staff make sure you are happy and comfortable

27 August 2020

service

5

Nice to know there are efficient and knowledgeable staff

27 August 2020

service

5

Very polite and welcoming. Easy to communicate with and always keep you updated.

24 August 2020

service

5

My experience from the moment I entered the service bay, was excellent. My mechanic, Kinna, spent time explaining things to me and even researched a new mini dealership for my forthcoming move to Devon. Lovely man!

24 August 2020

service

5

The team were very efficient

24 August 2020

sales

5

staff was understanding what I was after.

20 August 2020

service

5

Not only was the support and communication great, but kindly received a gift for the inconvenience I have had with my Mini.

20 August 2020

sales

4.5

I would have given 5 stars as the service I received was extremely helpful. The only small niggle I have is that the wrong centre caps were fitted and the car wasn't fully fuelled on collection. Apart from this I'm entirely happy with my new car.

18 August 2020

sales

5

Staff very helpful and pleasant to deal with.

17 August 2020

service

5

The communication is thorough and efficient.

17 August 2020

service

5

As above.

16 August 2020

service

5

Everything was perfect

16 August 2020

service

1

Having got my car back paid the bill react to go on holiday to Scotland. First stop Newcastle for fuel and clean windows from bugs I find a screwdriver left by the windscreen wipers again just shoddy unacceptable. NOT HAPPY

16 August 2020

service

4

See above.

15 August 2020

service

5

Excellent communication from all staff. Very helpful when matching price for tyres. Very impressed with check in experience during cover. Price competitive with other garages. Good text reminder system.

15 August 2020

service

5

During the Covid 19 period, I had no qualms about the PPE procedure they had out into place, and as usual they did any outstanding service requirements that I needed at the same time as my MOT.

14 August 2020

service

5

Superb service - go the extra mile to make sure excellence is achieved.

11 August 2020

sales

5

staff went above and beyond to find the car I wanted and make the deal work.

11 August 2020

sales

5

Friendly and approachable

11 August 2020

sales

4

Good customer service overall.

11 August 2020

service

5

Well organised, kept updated during 90 minute wait appointment.

09 August 2020

sales

5

Immaculately clean on collection

07 August 2020

service

5

Completely satisfied

06 August 2020

service

5

My problem was sorted out in a timely way And I was kept informed of progress of job all the way by Kinna.

06 August 2020

sales

5

Everyone was brilliant and helped with every aspect

05 August 2020

service

5

Explanations very clear and staff friendly.

05 August 2020

sales

5

Always called back when I rang and answered all questions with clarity and knowledge. Bought my car during easing of lockdown through the covid pandemic felt the measures taken to protect all were great and staff were accommodating of my anxieties.

04 August 2020

service

4

Overall technical staff were perfect

04 August 2020

service

5

Well arranged, good COVID precautions

02 August 2020

sales

5

Chelsea answered all my questions

01 August 2020

sales

5

A short and efficient handover

31 July 2020

service

5

Very efficient and knowledgable with queries very easy to bring car in and out with a curtesy car especially with the Covid situation

31 July 2020

service

5

The procedures in place due to coronavirus were very well organised, I waited for my car to be serviced and felt safe waiting in the wait8ng room

30 July 2020

sales

5

Staff were attentive, spent the time to talk and it was a relaxed experienced. Understood my needs and I got what I wanted. I was kept informed of progress and despite the current climate, got what I needed from the delivery hand over.

30 July 2020

service

5

No issues, didn't take long for service to be carried out and came out under quoted price.

28 July 2020

service

5

Very good especially in current circumstances

28 July 2020

service

5

Cannot fault. Excellent service despite restrictions due to COVID 19