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Customer Reviews.

service

5

Notification of parts that needed attention as service progressed.

06 January 2020

service

5

All good

06 January 2020

sales

5

Brogan was easy to talk to and handled everything very well

06 January 2020

service

4

Friendly efficient service

05 January 2020

service

4

Couldn't fault the care and attention from all staff members

05 January 2020

sales

5

Nothing was to much trouble

03 January 2020

service

5

My car was returned washed and looking like new. Lovely relaxed waiting area with coffee.

03 January 2020

service

5

All carried out within time scale suggested, great coffee and a comfortable chair.

02 January 2020

service

5

I wasn't expecting a courtesy car, but one was offered when I got there - nothing is too much trouble

02 January 2020

service

5

The overall standard of customer service was outstanding

29 December 2019

service

5

Organised and kept updated on service progress.

28 December 2019

service

5

All round efficiency with friendly smiles.

24 December 2019

service

5

Easy

24 December 2019

sales

5

Hadee was lovely

22 December 2019

service

5

Made to feel as though nothing is too much trouble.

20 December 2019

service

3.5

All as expected but a growing feeling of formulaic rather than individual care. Going through the motions?

20 December 2019

service

5

The staff were very helpful and knowledgeable and kept me informed of progress at all times

18 December 2019

service

5

Advisor very friendly and clear. Happy atmosphere and update you on timings.

18 December 2019

sales

3

Due to the car we were originally told we had then being already taken and lack of communication whilst page was away

16 December 2019

sales

5

Haidee is awesome!

16 December 2019

service

5

Good service from junior Malcolm arranged an automatic courtesy car

16 December 2019

sales

5

Chelsea was so very helpful and informative

16 December 2019

service

5

Very prompt and helpful

15 December 2019

service

2

When washing my car a few weeks after the work being carried out, I noticed my rear bumper had been scratched, above the wheel which had the calliper and brake pads replaced which wasn't there before the working being carried out.

15 December 2019

service

5

Everyone is friendly and courteous and the service is great

15 December 2019

service

5

Everything went to plan and staff kept me advised of progress during my visit.

15 December 2019

service

4

On the day there seemed to be a staff shortage so i was waiting a while which, based on past experience, was unusual

13 December 2019

service

1

They attempted to overcharge me for the service, despite the 25% discount offer being used, by over-inflating the normal price. Although on this occasion they didn't crash my car (as far as I'm aware), which is mildly positive I suppose.

10 December 2019

sales

5

Everything went to plan. No hiccups.

10 December 2019

service

5

Haidee at the sales was great & very helpful

10 December 2019

sales

5

Everyone at Sytner mini in Leicester is do friendly and helpful. From the lovely dark haired lady on reception who kept us topped up with coffee and the fabulous Chelsea and Stu the tech guy who paired my phone. Superb

09 December 2019

service

5

Hassle free and my car was ready for me the same day including a wheel refurbish

08 December 2019

sales

5

The sales team was really great. They got me what I wanted! Very grateful for their help.

07 December 2019

sales

5

Very satisfied everyone very help friendly

07 December 2019

service

5

Efficient , friendly informative service

07 December 2019

service

5

You give a window of two hours and it's done and liked the video I got sent.

07 December 2019

sales

5

Experienced knowledgable staff

07 December 2019

sales

5

Friendly helpful staff

05 December 2019

service

4

Didn't fix my problem but helpful all the same

05 December 2019

service

5

Always very well looked after and made to feel welcome

04 December 2019

service

5

Because everything went to plan.

02 December 2019

service

1

we left car running at mini but after 2hours car is not drivable.

02 December 2019

sales

5

Friendly service.

02 December 2019

sales

5

Great service and communication from start to finish. Love mini anyway, but sales staff were brilliant.

02 December 2019

service

5

Helpful, kept informed. Issues sorted out quickly and efficiently

02 December 2019

sales

5

Nothing is too much trouble for the staff. All my questions were answered satisfactorily.

02 December 2019

service

5

Service arranged easily....reasonably priced. Carried out as expected. All staff friendly, helpful and professional...especially the man who was 'on loan' for the day (due to illness) from the BMW side of the business.

01 December 2019

service

5

Your staff always make you welcome. (with a smile and hot drink ??)

01 December 2019

service

5

A hassle free experience

30 November 2019

service

5

A great professional service and all free with the TLC package.