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Customer Reviews.

sales

5

Everything was ready on time and the process was friendly and streamlined and very enjoyable - however there were no mats in the car which was disappointing and previously I’ve received flowers as a thank you - this is my 3rd brand new mini

10 January 2019

sales

5

All the staff at Styner Leicester, are friendly and welcoming, as this was my first Mini.Would like to say Chyna (Sales) & Sophie (from finance Dep) where really helpful & answered all my questions.

10 January 2019

sales

5

Paige is an absolute credit to you. Sophie was also incredibly helpful with the finance side.

08 January 2019

sales

4

A number of issues during the sale and delivery that took longer than expected

07 January 2019

service

3

My car is still showing as 'service needed' so it was obviously not reset at the minor vehicle check.

06 January 2019

service

5

After our Mini was recovered it was assessed quickly and we had a quote by the end of the day. Once the quote was accepted the car was fixed and back on the road by the following lunch time.

05 January 2019

service

5

Quick service, friendly staff and costs explained clearly.

03 January 2019

service

4

When I initially booked I was told it would be a 6 week wait to get a courtesy car, after I said I would take the car to another dealer it miraculously changed to 3 weeks. Apart from that I cannot fault the service

02 January 2019

service

5

My service was carried out promptly and efficiently, and I was made to feel very welcome whilst waiting.

02 January 2019

sales

5

Brogan Burley was extremely helpful & polite from the beginning and assisted with a courtesy car until my Mini was ready.

01 January 2019

service

5

My car was sorted within a day and I was able to come to the car showroom by taxi to collect it.

27 December 2018

sales

5

It was just a very good experience, the staff at Leicester were very helpful & friendly, right from building my Mini from scratch to picking it up .

27 December 2018

sales

5

Helpful & friendly

27 December 2018

sales

5

All the team at Mini where friendly and polite. Haidee was great from the get go - the easiest and best car purchase yet by far.

22 December 2018

service

5

Call to mini made and positive outcome

21 December 2018

service

5

Always had good service, staff friendly , helpful and accommodating. Car always comes out nice & clean too!

20 December 2018

service

4

Was asked to bring car in as there was a fault to correct.Service very good.I had to ask about details of the fault, this was not volunteered and there was no apology for the inconvenience of having to bring the car in.

19 December 2018

sales

5

Mini Leicester and Sytner Leicester in general have been fantastic with me. We've had 8 cars between both showrooms. Jordan at Mini Leicester has sold me 4 of these, and knows exactly what I look for, and expect. He's never failed to please.

18 December 2018

service

5

The service experience is first class.

18 December 2018

service

5

Getting a sparkly clean car back after the service was most certainly the best part.

17 December 2018

sales

5

Visiting mini and purchasing my car from there was a lovely experience. Past experience with car dealerships has been horrendous - rude staff, no care or personal touches. Mini was totally the opposite and I felt welcomed as an individual customer!

17 December 2018

sales

5

We were really pleased with Miteche’s customer service. He wasn’t pushy when we initially looked round and he fully explained everything. Miteche did his best to give us a deal to suit us and he always kept us updated. He answered any emails, too.

17 December 2018

sales

4

I like the staff and environment and had the promise to ring them whenever I need advice.

16 December 2018

service

5

Sytner are worth a 5 star rating every day of the week for their perseverance and super efforts to help.

16 December 2018

service

5

Excellent knowledgeable staff

14 December 2018

service

5

everything I requested and was advised about was met

14 December 2018

service

5

Same as abovementioned which I believe covers all aspects of the company

14 December 2018

sales

5

Jordan made this happen within 3 days amazing

14 December 2018

sales

5

Chelsea matched me so well with my new mini. She remembered me from 3 years ago...and must see thousands of customers in between. A very bubbly personable lady. As asset to your team.

13 December 2018

service

5

Warm and friendly experience,made very comfortable by a warm and friendly staff, over and above what I was expecting.

13 December 2018

sales

5

Just a fraction under full marks as I requested GB plates. Car came out with standard plate - but they suited the vehicle and private plate so didn’t say anything at the time

13 December 2018

service

1.5

No washed car as they were closing early on Saturday. Why would you book a customer in if you can’t give them the full service.

13 December 2018

sales

5

Harry went above and beyond to help me pick up the mini.

13 December 2018

service

4

The service was a little longer than promised but everything else was very good.

13 December 2018

service

3.5

The only issue for me was having to get my mini there for 9.00 when it wasn’t touched until midday. If it’s in a queue then stagger check in time please.

13 December 2018

sales

5

Brogan was patient with us , but all the staff we dealt with were helpful and explained the process well

11 December 2018

sales

5

Sales person, Harry was very friendly & professional

10 December 2018

service

5

Again, excellent customer service

10 December 2018

sales

5

Quick and easy sorted everything for me. Brogan really gave great service especially with follow up calls and emails ensuring everything was ok. She was very clear and upfront about everything which is great

10 December 2018

sales

5

On time as booked

10 December 2018

sales

5

Very professional and helpful throughout

10 December 2018

service

3

the winter check waas not worth the money as some items were not checked

09 December 2018

service

5

Completed in good time and very courteous staff.

09 December 2018

sales

5

Jade Spencer was brilliant and kept me informed throughout the arrangement of finance in a very unusual scenario and has become my go to person for buying a car. Shraddha was equally supportive and friendly. Between them they made me a life customer

07 December 2018

sales

5

Popped in to have a look and ended up with a brand new Mini. Great service

07 December 2018

service

5

Comfy place to wait with drinks. I was treated courteously.

07 December 2018

service

5

Trust ... have had previous cars serviced and repaired.

06 December 2018

service

5

Fixed the problem in the time that was said, good communication.

06 December 2018

service

5

Feel pampered during surface, with comfy seats, magazines, hot chocolate and ride to Fosse Park.

06 December 2018

sales

5

Incredible from start to finish!