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Customer Reviews.

service

5

Professional and to a standard I would expect from mini.

05 September 2021

service

5

I was dealt with professionally from arrival to payment. I was able to work in the showroom whilst I was waiting for my car to go through the MOT - that was great. Following a complementary car wash and clean, my car was as good as new

01 September 2021

service

5

Gareth and the team were super. Even offered to clean the car. Came back running well and perfectly clean.

31 August 2021

service

5

Excellent service

31 August 2021

service

5

The customer service and communication from Rob was A1.

30 August 2021

service

5

Everything was excellent- facilities, service of the car and pleasant staff.

30 August 2021

service

4

Very helpful

30 August 2021

service

5

Clean, friendly & professional

28 August 2021

service

5

I was prepared to wait whilst my car was serviced, and the estimated time of the service was accurate. It was returned to me, therefore, when I expected it and very clean.

28 August 2021

service

5

Fantastic service, staff couldn't have been more friendly/helpful

27 August 2021

service

5

Car cleaned and all work expertly explained, in excellent condition.

26 August 2021

service

5

From the initial reception to drive away it was excellent ,

26 August 2021

service

5

Excellent service . Was kept updated the whole time I was waiting . Liked the personal video that I was sent aswell.

26 August 2021

service

5

The service was completed and complimentary

25 August 2021

service

5

Did upmost to respond to time requests

25 August 2021

service

5

Amazing service!

25 August 2021

service

5

Everything went smoothly and was well organised

24 August 2021

service

5

Helpful staff

23 August 2021

service

5

The service department/set up is very professional & well organised.

23 August 2021

service

5

Absolutely brilliant, kept me informed the entire time, emailed me a video of the service on my car, and best of all they collected my car and delivered it back again FREE OF CHARGE! Well done Sytner Leicester, you get my vote every time, thank you.

23 August 2021

service

4

I was happy with the responses I got to questions and help with payment

23 August 2021

service

4

Was informed the stage the Service was at and time given for collection of the car.

23 August 2021

service

5

I was kept informed about the progress of my car throughout the service and I had a number of phone calls with Karun to discuss my options about my car.

23 August 2021

service

5

MOT and recommendations for work that needed to be done was managed efficiently and I was kept I informed throughout the process. I was particularly grateful to the Service Adviser (Rob) who waited for us after closing time due to RTA delays.

22 August 2021

service

4

I was very satisfied with the service I received

22 August 2021

service

5

Looked after very well

21 August 2021

service

5

My service was completed promptly. I was kept up to date throughout. The service centre is welcoming and comfortable. I am usually given the option of transport to local areas, which is wonderfully helpful!

21 August 2021

service

5

Brilliant customer service

19 August 2021

service

5

Efficient service, well handled.

19 August 2021

service

5

All work carried out for the price quoted

19 August 2021

service

5

From the first phone call to book my car in too after the service all the staff that I spoke to were very polite, professional and helpful.

19 August 2021

service

5

Utterly exceptional in all aspects...

16 August 2021

service

5

Because of the attention and caring attitude of the gentleman who looked after me and my dad who has dementia on both occasions of visiting Sytner 2 weeks running. Think his name was Rob.?

15 August 2021

sales

5

Clean and tidy ... Air Con! pleasant staff easy to deal with and friendly good working relationship and team effort

14 August 2021

service

5

Friendly staff and quick transfer of car and return , car was very clean

14 August 2021

service

5

I was treated very well, with courtesy and care.

14 August 2021

service

5

Good customer care and very good at keeping me informed.

14 August 2021

service

5

Very good

14 August 2021

service

5

Fab service

14 August 2021

sales

5

Kerry Hill was amazing! Even with the HK Audio delay, Kerry kept us updated and sorted a courtesy car for us.

12 August 2021

service

4

Seems to be Ok

12 August 2021

service

5

We were kept informed throughout the time our Mini was at the garage. The experience we where given was extremely well done from the moment I arrived.

11 August 2021

service

5

Excellent service , always given regular updates regarding the progress of work carried out on your car. It is always nice to sit and wait for the work being carried out on your car. Nice to see through the large window to the workshop.

11 August 2021

service

5

Just great staff, great service and nice place to take your car - as a woman I hate going to horrible garages where men often talk down to you. Mini is a completely different experience to that!

11 August 2021

service

5

Absolutely delighted from phone contact ,welcome ,and conclusion..

11 August 2021

service

5

Excellent customer service from Rob. Competitive pricing. Ease of process

11 August 2021

sales

5

I have always had my cars from sytner for many years

11 August 2021

sales

5

The whole process of purchasing my new mini and delivery was a pleasurable experience. Kerry is a five star communicator . She was happy to answer any queries that I had and also reassured me that MINI were following strict Covid guidelines.

10 August 2021

sales

5

Service was very good and efficient

09 August 2021

service

5

Can't fault anything